American Gear Company makes and sells arcade cabinets, shot skis, skate products, softgoods, summer boards, winter products, games, accessories, and custom products. Many products are built, customized, or finished by our team in Southern Utah.

Yes. We offer custom builds across multiple product categories, including arcade cabinets, box hockey, shots, skate, skimboards, skis, snowboards, surfboards, and wakesurf products. For custom projects, contact us with your idea, artwork, quantity, and timeline.

After you place a custom arcade order or contact us about a build, our team will reach out to get the design process started. We’ll review your cabinet style, artwork direction, options, and any special details before production.

Yes. We build custom and promotional products for homes, businesses, events, brands, bars, offices, lounges, game rooms, and more. Contact us with your project details, desired quantity, deadline, and any artwork or branding requirements.

Yes. Arcade systems are designed to arrive assembled and configured so you can start playing without a complicated setup. Exact setup steps can vary by cabinet and options.

Our arcade cabinets are built with real wood construction, quality controls, durable controller decks, premium buttons, joysticks, and arcade-focused components. Product details vary by cabinet, so check each product page for the exact specifications.

Many arcade cabinets are made to order. We do our best to move builds through production quickly, but timing can vary depending on the current production queue, product type, options selected, and customization. Each product page will show the most current estimated delivery window when available.

Many arcade products offer upgrade options such as light guns, spinners, trackballs, joysticks, buttons, storage, software, and other features. Available options vary by model. If you’re not sure what to choose, contact us before ordering and we’ll help match the right setup to your space and play style.

Yes. Some arcade product pages include a game list request option. You can also contact us directly and we’ll point you in the right direction for the cabinet or system you’re considering.

We ship orders within the United States. For larger products, custom builds, freight items, or special delivery needs, contact us before ordering so we can confirm the best shipping option.

Delivery time depends on the product, whether it is in stock or made to order, selected options, production queue, and shipping method. Product pages may show an estimated delivery window. Custom items and large arcade cabinets can take longer than standard ready-to-ship items.

Many arcade cabinets are built and shipped assembled or crated, depending on the model. Because arcade cabinets are large items, delivery details may vary by product and destination. Contact us if you need help planning delivery access, placement, or freight handling.

Please inspect your order as soon as it arrives. If you notice damage, take photos of the packaging and product, keep all packaging materials, and contact us right away with your order number so we can help.

Return and exchange eligibility depends on the product, condition, customization, and order details. Because many items are custom, made to order, limited edition, or built specifically for a customer, please contact us before sending anything back.

Custom and personalized products are generally reviewed on a case-by-case basis. If there is an issue with your custom order, contact us with your order number, photos if applicable, and a description of the problem so we can help.

Warranty coverage varies by product and configuration. Arcade product pages may include specific warranty information for parts, software, or support. Please review the product page for your cabinet or contact us before ordering if you have warranty questions.

Yes. For arcade software questions, game list requests, setup help, or troubleshooting, contact our team with your order information and a description of what you need help with.

Available payment options are shown at checkout and may include major credit cards and supported digital payment methods.

Yes. If you’re interested in wholesale, bulk ordering, retail partnerships, event products, or branded merchandise, contact us with your business name, product interest, estimated quantity, and timeline.

Email us at sales@americangearcompany.com or call (435) 627-2425. Our factory is located in St. George, Utah.

Factory hours are Monday through Friday, 7:30 AM to 5:00 PM.