My son and I had the unique experience to drive into St George from Denver to pick up our new machine, Ryan was waiting for us and gave us a quick tour of the facility and gave a nice overview of our machine, having a few weeks to play it and test out various features, we are very happy with our purchase overall, there were a few hiccups with some missing games and control configurations but Ryan was quick and responsive to help us and we are in a great place now, wish the trackball was better optimized to for those type of games but other than that, the machine oozes quality from top to bottom, sound system is second to none, Ryan and Co delivered on their promise of an Arcade cabinet of utmost quality and care in building it from all angles, the controls for the most part are tight and very responsive, Well worth the price ! now we hope to get the pixelated upgrade to the marquee soon ! Paul G

The arcade cabinet is beautiful. We are having so much fun and the support getting the games to run properly has been fantastic. I can’t recommend these folks enough. The attention to detail and getting so many games to work so well is amazing.

Stop the search. Stop shopping. It's over. ORDER HERE!! From start to finish the process has been exceptional all along the way. Ryan and Raegan both have been highly responsive and attentive to any questions or (simple) requests that I had. Being able to call and reach a human, or receive a proper email response within 24 hours is highly welcomed in today's era of questionable service. The machine arrived right in the timeframe that was originally expressed. Yes, there's a little more of a price tag and from the moment of arrival it will be evident that it's worth it. When comparing other machines, it weighed notably more than many other comparable cabinets I encountered. Upon unwrapping it became clear that it is a much more robust construction than many others I considered and looked at in person. The joysticks and buttons are all highly responsive. The interface works seamlessly and efficiently. Overall, highly satisfied and strongly recommend American Gear Company.

For the longest time, I have wanted to build my own arcade cabinet with old-school arcade joysticks and buttons. Know what I know about myself, I knew that if I bought the parts, they would wind up in the closet collecting dust. Instead, I researched a bunch of different turnkey retro arcade manufacturers. Based on offerings, price, and build quality, I decided to order from AGC. I ordered a 2-player XL cabinet with a spinner, trackball, two light guns, Pixelcade marquee, and- of course- a functioning coin slot. I opted for the Pi version because I'm not much of a console player.
I had emailed Ryan for a copy of the games list they offered. I was thoroughly impressed with the expansive list and the emulators they supported. Using Batocera was a great choice. Ryan and I emailed back and forth throughout the build process, keeping me up to date every step of the way. He was transparent about supplier delays, but I knew good things come to those who wait. He was great about accommodating a last-minute change, and we even got to speak on a more personal level about his company and love of retro gaming.
When my cabinet was delivered, the first thing I noticed was the packaging. Everything was secure and no damage. The second thing I noticed was how amazing the wrap looked. The colors are vivid and was applied with great care. No bubbles or scratches. Finally, I was quite impressed with the build quality. Everything is solid and you can tell they spared no expense with top-quality parts. The joysticks are comfortable and exact with their direction. The trackball is smooth and responsive, as are the spinner and light guns. When I finally turned on the cabinet, I was blown away. I didn't know where to start! So many amazing games. I felt like I was back in the arcade.
Another thing to mention is the amazing support. I had a few problems and Ryan was quick to answer. Everything is working like a charm. I do have one small nitpick, which is the small hole cut into the front panel below the joysticks. I am not sure what it's for but it could have been plugged or covered over. Like I said, minor.
You can't go wrong buying a cabinet from AGC. 6 out of 5 stars.

Outstanding product! Excellent craftsmanship, build quality, and attention to detail. Highly recommend!

So extremely happy with this arcade cabinet. These guys did a tremendous job and exceeded my expectations. The 12-yo version of myself is in absolute heaven right now. Huge thanks to American Gear Company!

My whole entire family loves this machine. We can all play together and also entertain our guest. I have to say that American Gear Company's customer service is impeccable. They were there to answer all my questions and even provide options to help with my design. Working with them made this process very easy. I would highly recommend American Gear for any of your Arcade needs. Definity under promised and OVER delivered!!! Exceptional!!!!!

The customer service here is amazing!! We decided we wanted a custom shot ski for our wedding just one week out...and they made it happen no problem! UPS broke the ski on its way to us and AGC re-did it and overnight shipped it to us. The ski is so awesome and they are amazing to work with. Would highly recommend. THANK YOU!!!

Ryan is super awesome to work with and American Gear Products are top notch. Great Product + Great Service = Great Company. Austin was also the best! His customer service he gave me was fast, friendly and solved my issues with great personal care. I am an Arcade junkie and my system is now even better. Reagan also helped me and was great:). Thank you team AGC!!!!!!

The family loves the new arcade! Received it a few weeks ago and we have really enjoyed playing all of the classic games. Still dialing it in, but it’s been a great addition to the man cave.

Absolutely the best company that I have ever done business with. Superb customer service. Very responsive. Great quality components. I love my arcade machine. Takes me back to my childhood only now I don’t have to keep pumping quarters into the thing. Highly recommended. They won’t just forget about you after the sale is made. I would not hesitate to purchase from them again.

I am so thoroughly happy with American Gear Company. We ordered an arcade system that works fabulously, but I also had a complicated delivery window and they completely came through. We had a couple wireless controllers didn't come with the initial shipment and it slipped my mind. They proactively reached out to us and noted the missing controllers and shipped them to me next day. Such great people. Highly recommend!

Great! Awesome! This company's customer service is unbeatable! Do not hesitate to order from this company. I have ordered from this company 3 times. All three experiences were incredible. Reagan went in early one morning to help me with the design as he knew my deadline was approaching. Reagan and Ryan really care about their customers. Fast and friendly communication either through their chat box or phone. I ordered 3 shotskis from them and each time they helped make sure the design portrayed the vision I had for the skis. Thank you very much to all your employees as it takes a team. Each person I gave the skis to loved it! Thank you!!!! I will be ordering more soon!

Needed something last minute and reached out to American Gear Company to see if they could accommodate. Within minutes of messaging them, they had already gone out of their way to source what I was looking for and send me an approximate cost. They went above and beyond to send me the item I was looking for! Would absolutely do business with them again and would highly recommend! Professional, courteous and accommodating!

All they do is buy a 20 dollar raspberry pie throw it in a box a charge 200 bucks for it it's a scam

This company has fantastic customer service! Amy was so helpful and a joy to work with on the order. They made sure our order would arrive in time for our school carnival. Even though one of our box hockey sets arrived damaged (issue with shipping company, not them), they worked with me to resolve it. I would highly recommend this company!

great service and fast turnaround time. have recommended to many others.

The brackets for my home made shot ski are perfect

Love the quality, appearance, and functionality of the product! Will definitely search these out first for additional purchases!

Your design services were especially helpful with the three items I ordered! Our friends LOVED their gifts and one said it was the most unique gift he’d received! Thank you very much for your help and we will definitely use your company again!

Couldn’t be happier with our new arcade! Everyone is loving all the games on it! Especially the N64 games our kids grew up with. Great company, craftsmanship, customer service! Hoping to be back for another soon!

Had many options to choose from and im so glad to have chosen American Gear company. Their customer service went above and beyond in accommodating my request - Thank you Ryan!

Purchased custom skate decks and the quality and turn out rate was less than amazing, couldn’t be happier. I will most definitely be ordering a lot more from this company.

The arcade is awesome! So many games! Amazing features, great quality! Thanks Ryan and team!

Amy and Ryan,

Thanks for the awesome shot ski for our friend's 60th! It was so much fun, a grand slam homerun! Please thank your whole team for making this happen and expediting it to us. Also the golf graphics were fantastic and the packaging was great! Excellent customer service from start to finish!

Many thanks for your extra efforts to help, Katherine

Great arcade machine with thousands of games . The company has top notch customer service and I am thankful for Ryan answering all my questions and request.

Made us custom shot skis for our wedding and they’re amazing!!! Truly the best in the game and best service!

I would recommend Waker Pluming, most especially technician Lowell. He was knowledgeable, recognized the problem and efficiently replumbed my entire water heater. He is a knowledgeable, and will work until the job is satisfactory completed.

This company is awesome! I bought an arcade machine, and there was a shipping issue (not their fault) and they went above and beyond to fix the problem. And the arcade is incredible! The machine build quality is great and the game play is flawless. We are having a blast with all the different games available!

Loved loved loved the shotski that was custom made for me! Was a Christmas gift for daughter & son in law & they absolutely loved it! First one arrived damaged by carrier & after contacting Ryan with American Gear, he replaced with no problem! Thank you so much! Will definitely spread the word on such great work!! Lots of thanks to Amy in customer service who helped also!!

I ordered a custom gift for Christmas on Dec. 6 and American Gear Company ensured that it arrived before Christmas! Their custom service is top notch - from late night emails to mid-day website chats. The quality of the product is also amazing and I was really pleased with the price for a custom piece. I'd recommend American Gear Company to anyone. Look no further!

Our new shotski is awesome! Great quality, great packaging, and while we ordered an "overstock" ski, it fits our family perfectly!
But, I also want to mention how great the communication was with American Gear. I emailed on a Sunday regarding a shipping question. We were on a short timeline for a party and wanted make sure it would be here on time. Even though the business was closed I received an email within a matter of hours, and my shotski arrived in plenty of time. Thank you! Will be purchasing from this business again!

Beautifully crafted piece, easy to customize!

I Googled Shot Ski and after going through a few websites and comparing options and pricing I knew American Gear was the only choice. The ease of designing on my own, then realizing what I wanted to do wasn't quite as easy as I thought so getting to experience their helpful and patient customer service, and then the final result arriving perfectly packed and looking FABULOUS was the Best choice for sure! I can't wait to use this perfectly branded Shot Ski at our party and take tons of pix!

Great customer service and DIY shot ski kit.

Ordered a custom shot ski for my son's birthday. It turned out great! He loves it! Ryan and the team worked with me to get it delivered in time for his birthday!

Outstanding service, attention to detail and delivered exactly when they said it would. Our custom Shot Ski are AWESOME!

Purchased the shotski kit - arrived quickly and works perfectly. Very happy with the shopping experience

Absolutely loved the product I bought!! I ordered the shot ski brackets and they came exactly like the picture! The service was excellent as well, the product arrived in such a timely manner. I was so impressed!

Ryan at American Gear Company was great to work with. His professionalism, quick reply’s, and great designs were all evident in a great product. The custom shot ski's were a fantastic gift idea and quite a hit.
They exceeded my expectations. Thank you.

I ordered a custom Shot Ski for a gift. This product was so fantastic I order one for myself! I cant recommend this company enough. Awesome product! Outstanding customer service!

Ryan was very helpful - I needed a custom shot ski made VERY quickly and Ryan was able to help me get EXACTLY what I needed. I was incredibly happy with my product and he was very patient. I highly recommend using American Gear Company - but specifically reaching out if you have any questions or special requests. I would recommend them to anyone!

I ordered two shot-skis for my 20-something kids and they love them. AGC does great work and made really unique shot-ski's with just a little input from me. I couldn't use the design application so with just a conversation they were able to capture what I wanted on each! They also made them and got them to me in time for the birthdays! Thanks so much!

What a great product! I’ve been purchasing brackets for shot skis and these are the best! They are the perfect size and what I like best besides the awesome customer service - is that they are secured with screws unlike some others that adhere with sticky tape! Highly recommend!!

Great boards for a really good price

What a pleasure to do business with AGC! High Quality - Man Made in the USA --- Ryan and his crew develop and create fun and engaging games for families, friends, co-workers, etc. The Coin Flippers are such a fun and easy game --- Thanks American Gear Company! Keep the games a coming!